Independent second opinion
Is your IT provider actually protecting you?
Let's
find out
We offer an independent second opinion review of your current IT infrastructure - from someone with over 20 years hardening networks.
Who is the independent second opinion for?
Companies who outsource their IT support
You have an IT Provider who looks after your network. The problem is you can’t tell if the service you are receiving is actually any good.
Here are some common concerns:
Something seems off
You get recurring problems, vague answers, or see a bill that's crept up with no explanation.
Verification
Your provider set everything up, and no one outside that relationship has ever checked their work.
You want clarity
You want a better idea of how your network is configured and confirmation that best practice has been applied.
Where to start
Evaluate your current service
I have created two documents that will help you to evaluate the service you are currently receiving from your IT provider. They are completely free to download and will allow you to to review your current service on your own.
The IT Provider Self Assessment
A convenient scorecard that will allow you to evaluate your current IT provider's service.
Score your current provider across 6 categories: responsiveness, monitoring, backups, communication, data ownership and accountability and see exactly where the gaps are.
No technical knowledge is assumed or required.
10 Questions To Ask Your IT Provider
This free download will arm you with a set of questions to ask your current IT service provider to see how well they are supporting your business.
Each question provides an example of a good and a bad answer so you'll know how to read their response even without any technical knowledge.
Watch the latest videos
See if you need an independent second opinion
I release a video every week where I break down red flags, questions, or patterns worth knowing about
Related Videos
Process
An independent second opinion
Just a quick chat to understand your concerns and see if I can help point you in the right direction
01: Free 15-minute call
Tell me a bit about your current situation and what has prompted your concern.
02: Independent read
I'll walk you through what a good provider should be doing based on what you're describing.
03: Summary
I'll send you a short summary of what we have discussed. This will include any gaps or reassurance that things look solid.
04: Next steps
Raise your concerns with your provider with the confidence a second opinion provides, or I can help you explore alternatives.
Book your 15-minute independent second opinion
Let's take a look together
If you would like an honest, no obligation review of what you’re currently paying for